Support
FAQ
Ordering, shipping, storage, and research-use compliance for Pep Rally Peptides.
Ordering & Products
Research peptides are synthetic amino acid compounds used exclusively in laboratory and in vitro research settings. They are studied by researchers examining biochemical pathways, receptor interactions, and molecular mechanisms.
No. All products sold by Pep Rally Peptides LLC are strictly for in vitro laboratory and research use only. They are not intended for human or veterinary consumption under any circumstances.
Our products are intended for purchase by qualified research professionals, scientists, and laboratory personnel for legitimate in vitro research applications only. By purchasing, you confirm you meet that standard.
Yes. Products undergo third-party analytical testing through Janoshik Analytical Laboratory, including HPLC purity verification, identity confirmation, endotoxin testing, and related assays. Batch-specific Certificates of Analysis are available on our Lab Results / Quality materials.
Peptides are tested to a minimum of ≥98% purity via HPLC analysis. Exact purity results appear on the batch-specific Certificate of Analysis.
We recommend reviewing peer-reviewed literature through PubMed and other scientific databases for compound-specific research applications. Product pages include molecular and research-context information where available.
Checkout is handled securely online (Stripe). You complete payment in the same flow as your order—no separate payment link or off-site payment instructions.
Orders can only be cancelled before they are fulfilled. Once an order has shipped, cancellation is no longer possible. Contact contact@peprallypeptides.com immediately if you need to cancel.
Shipping & Delivery
We currently ship domestically within the United States only. Orders ship via USPS Priority Mail with tracking included.
Orders typically ship within 1–2 business days of payment confirmation. USPS Priority Mail usually delivers in 2–3 business days. You will receive a tracking number by email once shipped.
Shipping rates are calculated at checkout based on location and order size. Free shipping on orders over $150.
Peptides ship in insulated packaging with ice packs to help maintain temperature integrity. Vials are individually protected to reduce breakage risk.
Yes. Orders ship in plain outer packaging with no indication of contents on the outside. The return address shows Pep Rally Peptides LLC.
Contact contact@peprallypeptides.com within 48 hours of the expected delivery date if your package has not arrived, or immediately upon receipt if damaged. Include your order number and photos of any damage.
Storage & Handling
Lyophilized peptides are stable at room temperature for short periods (including typical 2–3 day domestic shipping). Store immediately at −20°C upon receipt for long-term stability. A household freezer at 0°F (−18°C) is acceptable short-term; a dedicated −20°C freezer is preferred for long-term storage. Avoid frost-free freezer doors that cycle temperature.
Researchers typically use bacteriostatic water to maximize solution stability. Sterile water may also be used, though solution stability is reduced. Always follow your laboratory protocols.
Returns & Compliance
We offer a 30-day return policy on unopened, sealed products in original packaging. Due to the temperature-sensitive nature of research compounds, we cannot accept returns on opened vials or products that have left cold-chain integrity.
RUO means our products are intended exclusively for in vitro laboratory research and are not approved for human or veterinary use. They are not drugs, supplements, or food products.
Visitors confirm they are at least 21 years of age and purchasing as qualified researchers for laboratory research. This is a compliance requirement.
Email contact@peprallypeptides.com. Pep Rally Peptides LLC is based in Dallas, TX, and ships domestically within the United States. Phone: (214) 997-1103.
